VSDC is one of the organizations eligible for providing transfer agent and fund management services to open-ended funds and ETFs as stipulated in Circular No.98/2020/TT-BTC dated 16th November 2020 by the Ministry of Finance (MoF) providing guidelines on the creation and management of open-ended funds, Circular No.99/2020/TT-BTC dated 16th November 2020 providing guidelines on activities of securities investment management funds.

Although fund service is not a core service in the current mandates of VSDC and its revenue accounts for just a fraction of VSDC total revenue. However, VSDC still provides transfer agent services to investment funds for the common interest of the market. VSDC’s provision of fund service is expected to help reducing expenses for investors and other stakeholders, giving fund managers more choices of service providers and supporting the intensive and extensive involvement by market participants in investment fund related services.

To do this, since 2012, VSDC has focused research and investment on establishing business processes as well as software system. With the inherent advantages and experiences in system building and with the assistance of experts, in 2013, VSDC’s open-ended fund management system was put into operation, providing transfer agent service to open-ended funds. In 2014, the ETF management system was also completed and officially provided ETF-related services. 
Then, to meet the needs of rapid and diversified development of fund certificates, in 2018, VSDC built a new fund management system to replace the previous open-ended fund management system with many features and utilities for users which does not only provide open fund transfer agent service, but also serve the management of individual pension accounts for the voluntary pension fund and the fund management. Procedures, processes and related documents of ETF certificates and open-ended fund certificates are specified in:
 
- Guideline on creation/redemption transaction, registration, depository, clearing, settlement and corporate actions processing for exchange-traded funds issued with Decision no. 24/QĐ-HĐTV dated 10/08/2023 by VSDC.




- Decision no. 76/QĐ-VSDC dated 11/8/2023 by VSDC


regulates the provision of transfer agent service for open-ended funds at VSDC.

- Decision no. 75/QĐ-VSDC dated 11/08/2023 by VSDC
regulates the voluntary supplemental pension funds.
Employees and individuals participating in voluntary supplementary retirement programs provided by VSDC with account management services can look up account information and fund certificate balances at the following address https://funds.vsd.vn/login